What do I do??? Trojan/Spyware??

My laptop has been infected by a trojen/spyware. Messages keep coming up, even though I got rid of 2 virus/dangerous items with my Norton AntiVirus scan. WHat do I do?? It says click on this balloon and it leads me to VirusHeat. I didn't download anything. Is it safe?

What do I do? Please help me!!!

What do I do??? Trojan/Spyware??software

DON'T USE NORTON.IT TRULY SUCKS AND IT SLOWS YOUR COMPUTER DOWN.

I think I have something for you.

Please try these:

SuperAntiSpyware:http://www.superantispyware.com/

Avira:http://www.free-av.com/

Ccleaner:http://www.filehippo.com/download_cclean...

CCleaner allows the user to remove unused, unnecessary, and temporary files from all internet browsers and numerous supported applications.

AVG:http://free.grisoft.com/ww.download

McAfee Site Advisor:http://www.siteadvisor.com/

I would also get the McAfee Site Advisor,because it warns users when downloading software or filling out forms on a web site that may make them victims of malware or spam.

MajorGeeks has several to choose from as well:

http://www.majorgeeks.com/

What do I do??? Trojan/Spyware??vincent

Run your anti-spyware in Safe Mode.If you dont have an excellent anti-spyware or your current anti-spyware can't prevent spyware from Invading you computer,download a better one.